What an AI-resolved support ticket really costs in 2026

HubSpot charges $0.50 per resolved conversation, Fin $0.99 per outcome, and Zendesk $1.50 to $2.00 per automated resolution, all from their own price pages.

Salesforce Agentforce charges $2.00 for every conversation, so a solved ticket costs $4.00 at a 50 percent resolution rate and $2.86 at 70 percent.

Salesforce is buying Fin for about $3.6 billion and has not published post-close pricing, so lock a written Fin price before the deal closes.

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